(dawg, critter watch, 354, health)

[elainegrey]

In good news, the contact at the optometrist and i had a conversation where she noted that they were setting up new systems and she along with some other person was shocked to hear what i was reading. It sounded like it was a fairly new system and i was asked for screen shots and other troubleshooting material. She sounded genuine and didn't pressure me to fill it out anyhow or other sketchy behavior. Instead i felt her gratitude was real. So, i feel much better.

Some teeny resentment of doing QA work for them, also a small hope i'm a very early guinea pig.

I am reminded of how often i do the online paperwork hoop for my medical provider and am handed the same documents at the office, because no one does the online things. With the link to the paperwork so sketchy in this case, maybe i was the first person. I dunno.

--== ∞ ==--

In sad news, i failed to rescue a bluebird fledgling from Carrie and got to watch her crunch and swallow. I am a little horrified in my heart, even if my mind understands how so much of the natural systems reproduce so abundantly to cover the eat and be eaten quality of wild life.

Comments

[amaebi]

Communication labor and cost are perennially underestimated and underfunded. In the dot com crash technical communicators were first fired. I don't know that the profession has ever recovered, though it might have. (I was newly in, therefore forever out.)

[elainegrey]

I think it's been replaced by the myth of self-documenting software.

[amaebi]

OMG. Is this new and related to all that weird silly propagandizing of AI? Or is it older, and if so based on what?

[elainegrey]

Oh, ages old, 2003ish? '04ish? "If your UI is done correctly, it's obvious how to use it and there's no need for documentation." Maybe self documenting wasn't quite the right term, Still. Of course, someone is supposed to write the text that shows up when you hover your mouse over the action. But the engineers can do that, right?

[amaebi]

Ah! I am inclined to class that as yet another version of Good Engineers are Psychic, but let me know if I've got a wrong end of the stick.

[elainegrey]

And also users are psychic, or think just like engineers, etc.

[amaebi]

And/or are *morons* who *deserve* chaos because *stupid*.

[weofodthignen]

Yes, poor little bird :-(

[annie_r]

I have an ophthalmologist in CH that seems fine (same practice as old one who retired.)

[elainegrey]

Thanks, i may ask you for a reference if i get frustrated by this place. Christine and my sister's family go to this place and the ...merger? change in management? only occurred this past fall.