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Friday, February 19th, 2010 04:22 pm
I have had it with predictive phone dialing. We're on the national do not call list, but there are still calls -- mainly fundraising -- where the phone rings, there's an apparently legally allowed two seconds of dead air, and then someone comes on the line to speak to me.

This happens because the company is "being efficient" by only connecting their humans to live people. However, by saving that time, they're appropriating some of my own time. In that time i generally stew. I have answered the phone because i expected someone needed to talk to me, and may be anticipating any number of reasons i think someone might be calling me to talk. I've composed my self for work or Meeting or family -- not an intrusion.

So now on, when i get the dead air, i'm leaving the phone off the hook immediately.

This won't stop until it's not cost effective.
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Sunday, February 21st, 2010 12:02 am (UTC)
I refuse to transact any business with or give any money to people who phone me for this and many other reasons.